FAQ for HSK Plus

 

What is HSK Plus?

HSK Plus is the paid membership section of Hello Sydney Kids. There are posts about all the great activities, shows, exhibitions and movies for kids, plus a section on Free Events and Activities. There are also special articles for members that are not available on the main site.  HSK Plus members see no adverts on the whole site when they log in and they can print all the articles or save them as PDFs.

Read more and find out the monthly, quarterly and annual costs on this page, click here.

 

Does my membership renew automatically?

Yes it does, to make any changes log in and go to the Your Account page, click here.

 

How can I find out when my membership will renew?

When logged in, just look at the menu and click on Your Account,; there you’ll find out details of your next membership payment.

 

How do I cancel my membership?

Just send an email to me at hello@hellosydneykids.com.au to let me know the date you’d like to cancel and I will do it for you.

 

I’m having trouble logging in

This should not happen!

A first step is to go to the login page, click here; then click on Forgot Password at the bottom of the login panel.
A new password will be sent and you can log in using that.
NB remember that your email address is always your username.
If there’s still an issue…

There may be a problem with your browsers caching, so you could try clearing that.

To do this with Chrome, read here: https://support.google.com/accounts/answer/32050
On Safari, here is the info:  https://support.apple.com/en-gb/HT201265

Do email me at  hello@hellosydneykids.com.au if I can help with any questions.

 

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Posted on: November 7, 2018

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